Coaching Psychology

Optional Pre-Congress Workshops

Thursday 13 November 2014

Morning workshops:

Afternoon workshops:



Morning workshops:

Session 1:

Assoc Prof Lindsay Oades - Assoc Professor, Masters of Business Coaching, Sydney Business School, University of Wollongong.

“Our organisation can’t waste money on coaching”: Ways to respond with reference to research and evaluation.

Many practising coaches have developed innovative approaches to their work and many more would benefit if they were to communicate their work to the broader coaching community/profession. However, in a profession based on evidence based practice, authors need to present more than just a description of their approach for it to gain wide credence and adoption - it needs to have been validated using accepted scientific techniques. Evaluation of the efficacy, return on investment (ROI) and business impact of coaching will become standard practice and a necessary skill for human resource practitioners.

This collaborative workshop will assist practising coaches and human resource practitioners develop skills to propose, justify and evaluate spending on coaching and coaching related programs. This will enable participants to better respond to claims and questions such as:

  • Coaching is a fad.
  • What is the evidence for coaching?
  • How will you know the coaching has been effective?
  • Why is coaching a good investment?

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Session 2:

Dr Sven Hansen - Founder of the Resilience Institute.

Resilience Assessment, Diagnosis and Intervention.

Resilience, defined as bounce, courage, creativity and connection, embraces physical vitality, stress mastery, emotional intelligence and cognitive training, building practical skills to enhance life and leadership.

Based on case studies from 10,000 assessments, the workshop will give participants insight into how coaching can change the resilience profile at physical, emotional and cognitive levels to help people achieve at work.

Participants will be given the opportunity to assess and rate their own resilience within an evidence-based, integral and practical framework.  The workshop is designed to provide a deep personal experience to demonstrate how the principles learnt in the workshop can be directly applied to any level of coaching.

The Resilience Assessment will be completed online prior to the workshop. Participants will be guided through how to read a Resilience Diagnostic Report and how to take action to build resilience.

This workshop is tailored to professional audiences seeking practical and evidence-based solutions to transform life and work through learning how to assess, rate and build Resilience. The workshop will cover:

  • Assessing and developing resilience.
  • Understanding how the multiple facets of resilience come together.
  • Applying a diagnostic and development framework for coaching.
  • Balancing assets and liabilities as imperfect people in an imperfect world.
  • Practical tips and a process to improve a Resilience Ratio.

The Resilience Diagnostic is used by hundreds of organisations and thousands of individuals worldwide. Completed on a secure server in 10 minutes, a personal report is immediately available to the user. The Resilience Diagnostic:

  • Is a secure and holistic assessment of resilience.
  • Provides specific insights into patterns of resilience strength and fragility.
  • Provides a diagnostic and development framework for resilience in life, work and leadership.

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Session 3:

Rachel Collis – Former consultant psychiatrist, now MBA lecturer and executive coach in private practice.

Coaching the Alpha Executive.

Alpha executives can be described as confident, competitive and impatient. Their aggressive approach often gets results in the short term, but can lead to poor relationships with colleagues and even accusations of bullying from subordinates.

They are rarely comfortable admitting their shortcomings as leaders and tend to dismiss others opinions and feelings. They can waste a lot of energy trying to prove that they are in charge and can approach coaching encounters as if it is a competition.

Yet alpha executives make up 70% of senior executives (Ludeman and Erlandson, 2004). So how can the coach have a positive impact in these challenging coaching assignments?

In this practical, skills-based session, Rachel will draw on contextual behavioural science to explore how to:

  • Build a coaching alliance with an alpha executive.
  • Respond effectively to dominance behaviours and defensiveness.
  • Uncover and respond to internal blocks to change.
  • Build self-awareness in alpha executives.
  • Create commitment to behaviour change when the current behaviours are achieving the results that the coachee values (e.g. delivering projects on time and within budget). 
  • Manage your own response to unhelpful alpha behaviours.

Note: this workshop will be a more comprehensive version of the popular shorter workshop of the same title presented by Rachel in Melbourne in March this year.

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Afternoon workshops:

Session 4:

Prof David Lane - Masters and Doctorate programme, Professional Development Foundation and Middlesex University.

Internal Coaching - how to add real value to your organisation.

Internal coaching is a rapidly growing form of coaching yet it suffers from credibility and trust issues which limit effectiveness. This workshop will show you how to overcome those issues and what needs to be in place to create internal coaching that adds real value to your organisation.

Initially, this was seen as a cheap alternative to employing external coaches (except of course for senior managers!). However, that time has gone and increasingly it is seen as a way to build internal expertise, control costs, and deliver coaching to more people.

However, problems with its adoption remain. These include issues of:

  • Credibility
  • Trust and confidentiality
  • Conflicts of interest - ethics
  • Fuzzy boundaries around power and diversity
  • Corporate blind spots
  • High demand over capacity to supply.

However – these issues are increasingly being addressed. In this workshop, we will briefly consider the evidence base for internal coaching and draw upon case studies from research to indicate the impacts from coaching across a wide range of corporates.

We will look at what you have to do to set up an effective programme, manage, evaluate and supervise it and address the problems around trust and credibility.

This is a practical workshop, which will give you the questions you need to ask in order to achieve results.

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Session 5:

Dr Sven Hansen - Founder of the Resilience Institute.

Body, Emotion, Mind and the Coach

Insight, empathy, positivity and attention are trainable competencies in dynamic, testing and overloaded workplaces. 360° assessment shows how developing these skills transform executive and leadership ability. Just as athletes train the body and mind, executives must learn to train their minds.

With concrete studies showing how faculties of the mind can be trained to perform better in dynamic environments, the challenge for coaches and organisations is to build such a program.

Our understanding of neurobiology has reached a point where it is possible to define and measure what can be changed in the brain, mind and consciousness. Participants will learn how to make this credible, relevant and practical for an executive coaching client. The workshop will include:

  • Building a coaching plan from the cognitive aspects of a resilience assessment.
  • Defining and clarifying the trainable elements of brain, mind and consciousness.
  • Understanding and coaching the physical and emotional foundations of mind.
  • Learning how to introduce mind training to an executive or organization.

Starting with the Resilience Diagnostic and an overview of some of the assessments available, participants will learn how to frame up six well defined and published aspects of brain training, how to introduce feedback, and define how each skill applies in leadership and professional service. They will work through how to help an executive see their natural aptitudes and define where they need to develop cognitive skills. Finally, participants will learn how to coach executive clients in the development of each skill, defining the key practices, time required, supporting tools and resources.

Note: This is a standalone workshop. Attending Sven's morning workshop on the Resilience Diagnostic, although useful, is not a pre-requisite for this session.

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Session 6:

Prof Reinhard Stelter - Professor, Sport and Coaching Psychology, University of Copenhagen,  and Visiting Professor, Copenhagen Business School (Master of Public Governance).

The Coach as a Fellow-human Companion - Coaching expertise between hypercomplexity challenges and a trustful relationship.

The coach-coachee relationship is the essential factor for change and development in coaching. However, in times of hypercomplexity, the relational issue gets a new twist. As coach, it is no longer enough to facilitate through questions but requires becoming more involved in a dialogue where both sides are willing to change.

In the workshop, the concrete ingredients necessary to establish a trustful and collaborative relationship will be explored including experiential, existential, relational and narrative aspects.

Participants will get the opportunity to deepen their understanding of the key factors that strengthen and intensify the coach-coachee relationship: a relationship that from time to time will have a symmetrical character.  Furthermore, participants will explore how to implement these factors in their own practice.

The workshop leader has a strong interest to create a lively interaction between participants and between participants and himself. The objective is to create a learning environment for reflective practitioners.

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